Patient Bed Matching

eTelic's Turanto-built application, PBM (Patient Bed Matching), has revolutionized access to mental health care.

Date
Ongoing
Industry
Healthcare
Approach to solution

Existing industry obstacles & needs

The Tennessee Department of Health (TNDH) was looking for a way to automate and optimize placement of patients experiencing mental health crises
TNDH wanted a system in which healthcare facilities, emergency responders, and social workers could work together to find an appropriate facility, ensure all needs are met, and track patient placement from start to finish
Awareness for mental health resources has increased in the US, with numerous states allocating more money for mental health resources, facilities, and access
Project Deliverables

How we met our client's needs

Our Approach
Our Results

Requirements Discovery

We began with informational meetings with our client to better understand the desired project workflow and data model. By beginning this project with a deep dive into the industry and problem at hand, we were able to anticipate the needs of our clients and deliver software solutions that went above and beyond their expectations.

Current Obstacles & Gaps in Process

A main problem in current patient placement is a lack of appropriate facility beds, that which would accommodate all the patient's co-morbidities. There is no current standardized method of tracking & finding placement of patients.

Market Research & Competitive Environment

We began by getting to know the industry -- understanding how patient placement currently works and common obstacles healthcare facilities, emergency responders, and social workers face.

Development & Integration with Database

Our team compiled a database of all healthcare facilities in the state, including their capacity, capabilities, resources, and other pertinent logistical information. We then created PBM, in Turanto, which enabled users to search for facility beds for patients experiencing mental health crises, and ensure that all resulting facilities could appropriately care for all aspects of the patients health, both mental and physical.

Application Customization & Deployment

We predicted that our clients and their stakeholders would benefit from a mobile PBM application, and we delivered just that. All web-app capabilities are reflected in the mobile app, allowing emergency responders and social workers to access our database and all of PBM's features on-scene and in the palm of their hand.

Marketing Collateral Created & Made Live

To increase user engagement & market impact, we created a marketing website for the application. Following industry standard marketing principles, we developed messaging and positioning to effectively engage our target market.
Our Approach

Requirements Discovery

We began with informational meetings with our client to better understand the desired project workflow and data model. By beginning this project with a deep dive into the industry and problem at hand, we were able to anticipate the needs of our clients and deliver software solutions that went above and beyond their expectations.

Current Obstacles & Gaps in Process

A main problem in current patient placement is a lack of appropriate facility beds, that which would accommodate all the patient's co-morbidities. There is no current standardized method of tracking & finding placement of patients.

Market Research & Competitive Environment

We began by getting to know the industry -- understanding how patient placement currently works and common obstacles healthcare facilities, emergency responders, and social workers face.
Our Results

Development & Integration with Database

Our team compiled a database of all healthcare facilities in the state, including their capacity, capabilities, resources, and other pertinent logistical information. We then created PBM, in Turanto, which enabled users to search for facility beds for patients experiencing mental health crises, and ensure that all resulting facilities could appropriately care for all aspects of the patients health, both mental and physical.

Application Customization & Deployment

We predicted that our clients and their stakeholders would benefit from a mobile PBM application, and we delivered just that. All web-app capabilities are reflected in the mobile app, allowing emergency responders and social workers to access our database and all of PBM's features on-scene and in the palm of their hand.

Marketing Collateral Created & Made Live

To increase user engagement & market impact, we created a marketing website for the application. Following industry standard marketing principles, we developed messaging and positioning to effectively engage our target market.
Solution showcase

Screenshots of the deployed application

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